Service Management
Quality Assurance
The Agency ensures good quality by constantly checking the guests’ reviews on the websites of the hotels/lodges being used and by also asking the end users to rate the service after use. Our Agency always refrains from using hotels or airlines with low customer ratings.
Customer Management
The entity is a 24 hour travel agency, clients access their service at any time of any day. Hotels are also 24hours service businesses. All bookings are done electronically, hence they hardly experience any service delivery delays. XL Flight Specials Polokwane Makes Customers are aware of the cell phone number used to contact it’s after office hours services.
We are your partner in travel.
When you book with us, you can expect to be served by professionals who are passionate about what they do. We understand that you want your queries to be answered quickly and efficiently. Furthermore, we will do our utmost to get you the best deals on accommodation, car rentals and flight bookings.
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